In today’s digitally fueled world, most consumers have exceedingly high expectations when it comes to communication. Whether in the early, exploratory stages of their buying journey or the progressed phase of routine purchase and recurring conversion, your customers are expecting an accelerated level of communication: are you prepared to offer that? From effective listening to […]

Santa Ana, California, May 27, 2021 – Small and mid-sized businesses are the backbone of the American economy, accounting for 98% of the American workforce. These companies rely heavily on local visibility in search engines, and their online reviews and reputation are key factors in showing up in local searches. A recent study found that […]