Reputation Management

Slandering reviews can really hurt your business. Our proprietary marketing tool gives you the power to establish a great relationship with your customers.

We want you to communicate with your customers proactively because communication is key to a long term relationship. We at BrandRep believe customer feedback can make or break your business. We give you the tools to proactively communicate with your customers to help grow your business. Our easy to use CRM enables you to monitor your online presence, offer high-touch customer service, and ultimately retain customers and generate revenue.

Reputation Management


In order to build your business, client feedback is important.

67% of purchases are influenced by positive online reviews

Affecting almost three quarters of your raw income, it is necessary to have a strong online presence with great reviews confirming your expertise in the industry. With technology in the hands of virtually every consumer, your business is visible to your client within seconds. What do they see? BrandRep helps you to make positive and lasting first impressions with our Reputation Management tool.

Wondering where the magic is? Our proprietary CRM allows you to respond to public reviews as well as emails or texts your customers a survey for feedback about their experience.

Key Features

Email

SMS

Collection System for both

Product Highlights

Capture Reviews and Encourage Social Sharing

Survey Customers About Your Products and Services

Review Negative Comments Before They Go Public

Review Monitoring


Dominate your industry by monitoring your customer reviews.

Quickly solve problems as they emerge by responding directly to customer reviews, allowing you to engage with clients in real-time.

Key Features

New review email alerts

Review history report

Top review sources report

Reputation campaign success report

Reputation sentiment summary report

Product Highlights

Notifications when you receive a review

Connect with customers in real-time

Filter reviews based on source, time period, and rating